What They Say About Us

I feel strongly that the AICC is a leader in the industry, with consistently strong group performance, safety culture, and excellent resources, training, and education for members. As a business in the car washing industry, we have unique needs and exposure, and the AICC loss control team not only was present for safety training and meetings, but the resources and regular communications helps us keep us updated with best safety practices and industry trends. In the event of a claim, the AICC team is all over it immediately, with a proactive approach to claims resolution in real-time with complete transparency.

Year after year, we have saved money on premium, and had peace of mind that the AICC team was behind us and are proud to be a part of this excellent organization.

I have received information faster than banks, financial advisors, insurance companies, and Internet based outlets. I was able to have the best understanding of everything from the financial industry to the current legislation being changed HOURLY. NARFA helped with everything from Employee assistance, insurance needs, to financial news, and foresight to the future. Also Its great to see NARFA employees’ families involved as it shows that NARFA employees are not just working for the Association, they have truly made it a way of life.

I was once told, “In order be in the 1%, you must do what 99% are not willing to do.” NARFA has the tools and power to accomplish this for all of us, they truly are in the 1% and willing to help all of us get there as well!  I have never had a company work for me like they have in my 22 years in this industry.

What we have found with AICC, and its sponsoring organization NARFA, is more valuable than upfront savings on a policy. The team at AICC, NARFA and FutureComp have our employees best interests as the basis for decisions and policies. This starts at the inception of the policy with an inspection of the facilities for safety hazards. One must remember an incident that does not happen will save you more money than any savings on the front end of a policy. As they say, bad things happen to good people and if there is an incident the AICC team has always worked with us to get the employee back to work and settle the claim as quickly as possible. Our phone calls were returned quickly and we were kept informed of the progress on the claim. This NEVER happened with any other provider I have had in the previous 22 years of having workers comp insurance.

Of course money is important, there are up-front rate deviations and there are dividends! I estimate that to date, we have or will receive over $33,000 in dividends. Yes this is important, but not as important as having a safe work environment and getting the employee back to work quickly as humanly possible. This is where the true value lies. At least for me and it should be for anyone that really thinks about it.

Our family looks forward to the next 18 years and beyond with NARFA and the AICC.

In particular, we are lucky to have great medical plans that the NARFA team negotiates directly with the carrier to give us the best coverage and freedom of choice. This organization truly values member input and we appreciate their efforts year after year to bring us the best programs that we could never find on the open market.

Over the past 15 years we have periodically entertained competitive quotes from other non-captive insurance companies. Time and time again, we confirmed that AICC is one of the best workers compensation policies available. The dedicated nurse case managers and claims adjusters take an unprecedented interest in each of their claims; working to ensure both the injured employee is receiving the best care they need and that when ready, they to get back to work. Their communication with the company is also, quite thorough. They regularly update us on the status of the injured employees’ recovery and collaborating with the employer to identify any light duty jobs the employee could participate.

The AICC also has a dedicated Loss Control Manager, who regularly physically inspects the facilities and review specific opportunities to improve or mitigate potential losses. They work hard to help keep the safety culture in the forefront of all of our employees’ minds, helping to keep our experience modification low, and ultimately saving us premium dollars each year. The Loss Control Manager is also available for questions and help addressing safety related issues outside of the regular audit visits.

The AICC has also taken advantage of its sponsoring organization, NARFA, and providing access for all our employees and their families, to an Employee Assistance Program. Something that has been especially welcomed during the past year of dealing with COVID-19 related issues.

We greatly value our partnership with the AICC and its sponsoring organization NARFA. The premium is quite competitive, and the value-added services are head and shoulders above any other I have seen.